Returns & Exchanges

At b, halfmoon, we are dedicated to supporting your movement practice. If your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of purchase.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place your unused items in their original packaging, ensuring all tags and labels remain attached to guarantee a successful inspection.

3

Label and Ship

Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

4

Quality Inspection and Refund

Once our team receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing